Mobile App Privacy Policy
Privacy Policy
Last Updated: March 17, 2026
This Privacy Policy describes how our restaurant (the "Restaurant," "we," "us," or "our") collects, uses, and discloses your personal information when you use our online ordering application (the "App") powered by Toast, Inc. ("Toast").
1. Information We Collect
When you use the App to place an order or join our rewards program, we collect information necessary to fulfill your request, including:
Contact Information: Name, email address, phone number, and physical address (for delivery or credit card billing verification).
Order Details: Items purchased, special instructions, and order history.
Payment Information: Payment data is processed securely through Toast. We do not store full credit card numbers on our local servers.
Loyalty Data: Your progress toward rewards, points balance, and redemption history.
Device Data: Information about your mobile device (iOS or Android), including IP address and app usage statistics, to ensure the App functions correctly.
2. Loyalty Program & Rewards
If you choose to participate in our loyalty program:
Point Accrual: We collect data on your spending habits to calculate and apply reward points to your account.
Redemption: We use your order history to provide personalized offers and discounts.
Communication: We may send you updates regarding your points balance or exclusive "members-only" promotions via the contact information provided. You can opt out of marketing communications at any time.
3. How We Use Your Information
We use the information collected to:
Process and fulfill your food and beverage orders.
Deliver orders to your specified physical address.
Send order confirmations and status updates via email or SMS.
Manage your loyalty account and rewards.
Improve our menu offerings and App performance.
Comply with legal obligations and prevent fraudulent transactions.
4. Sharing Your Information
We do not sell your personal information. We share data only as necessary to provide our services:
Service Providers: We share your data with Toast, Inc. to process orders, payments, and loyalty points. You can review Toast’s Privacy Statement at https://pos.toasttab.com/privacy.
App Stores: Information may be shared with Apple (App Store) or Google (Play Store) in accordance with their respective platform policies.
Legal Requirements: We may disclose information if required by law or to protect the safety of our guests and staff.
5. Your Choices & Opt-Outs
Location Services: You can choose to allow the App to access your location to find the nearest restaurant location. You can disable this in your device settings.
Push Notifications: You may opt out of push notifications at any time through your device settings.
Marketing: If you opt-in to our loyalty program or newsletter, you can unsubscribe using the link provided in our emails or by updating your preferences within the App.
6. Data Security
We and our partners at Toast implement industry-standard security measures to protect your information. However, no method of transmission over the internet or mobile network is 100% secure.
7. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us at:
Bombay Eats
122 N. Wells Street
Chicago, IL 60606
(312) 739-9727
info@bombayeats.com